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Furnace · Raleigh & Triangle

Heat that holds, done right.

Gas, electric, and dual-fuel furnace repair, installation, replacement, and pre-winter tune-ups for Raleigh and Triangle homes. Every major brand serviced. $77 diagnostic on repairs. Free in-home consultation on new systems.

When the furnace won't fire, shuts off mid-cycle, or just can't keep up on a 22-degree January morning, we measure first and tell the truth in writing before any work begins.

Family run The Oyler family Home comfort since 1972.
Diagnostic standard $77 fee Credits toward the repair.
Pricing Flat-rate, in writing Before a wrench turns.
Brands serviced Every major brand We install Daikin and Goodman.
After hours A real person Not a voicemail.
Four ways we handle your furnace

Tell us what's going on.

Repair, install, replace, or seasonal care. We route you to the right page, the right phone, the right answer.

A Charlotte repair call

Not a cracked heat exchanger. A $400 igniter.

A homeowner in Wake Forest called us last December about a furnace that wouldn't stay on, runs for a few minutes, shuts down, then fails to relight. Another company had already been out and recommended replacement with a "cracked heat exchanger" diagnosis. The quote was just under $7,500.

We came out with a $77 diagnostic. Heat exchanger inspected with a borescope camera, flame characteristics observed, combustion analyzed, gas pressure verified at the manifold. The heat exchanger was intact, no crack, no soot pattern, no flame rollover.

What was actually wrong: the hot-surface igniter was on its last legs, lighting some cycles and failing others. The flame sensor was also coated with combustion residue, which can mimic a "system shutting down for safety" pattern.

Igniter replacement plus flame sensor cleaning came in just under $400, the $77 diagnostic credited toward the work. The furnace ran through the rest of the winter without an issue.

Cracked heat exchanger is the most common upsell in residential HVAC.

If we ever tell you the heat exchanger is cracked, we'll show you the picture.

If we can't see a crack, we don't condemn the part.

The standard, every job

We don't guess. We test.

Every furnace call starts with the gauges, the borescope, and the combustion analyzer. We don't condemn parts we haven't inspected. The truth, in writing, before any work begins.

Read more about how we work →
Ready when you are

Book the visit. Same-day or next-day, most days.

$77 to come out on a repair, credited toward the work. Free in-home consultation on new installs. Schedule online in about 90 seconds.

Cardinal Club — T.Byrd's maintenance plan
Pre-winter furnace care

The pre-winter tune-up is the call we wish more homeowners made.

Most no-heat January calls are issues we'd have caught in October. Cardinal Club members get a pre-winter furnace tune-up as one of their two annual visits, plus 10% off any repair and 5% off new equipment. $14.99 a month or $180 a year, per system. Free for first responders, teachers, and military through the Mission Ready Plan.

Common furnace questions

Furnace service, plain answers.

The questions Charlotte homeowners ask most often before booking furnace repair, replacement, or seasonal care.

See all FAQs →
My furnace won't ignite. What's the most common cause?

A few common ones, in rough order of frequency: dirty flame sensor (lights and then shuts down within seconds), aging hot-surface igniter (intermittent ignition), thermostat or wiring issue, gas pressure problem, and rarer faults like a closed limit switch or a control board failure. The $77 diagnostic identifies which one and quotes the repair flat-rate before any work begins.

Will you tell me I need a new furnace if I don't?

No. The "cracked heat exchanger" diagnosis is the most common HVAC industry upsell pattern. If we ever say the heat exchanger is cracked, we'll show you the photo from the borescope, in person or emailed. If we can't see a crack, we don't condemn the part. Repair stays the recommendation as long as the math works.

What brands do you work on?

We service every major brand, Carrier, Trane, Lennox, Rheem, Goodman, Amana, Daikin, York, Bryant, American Standard, Heil, and more. For new furnace installs, we primarily install Daikin and Goodman. Repair work covers the full market regardless of brand.

When should I get a furnace tune-up?

October is ideal. The first cold snap in the Triangle usually arrives mid-November, and finding a problem in October beats finding it at 7 a.m. on the first 22-degree morning when every other HVAC company is also slammed. Cardinal Club members get the pre-winter tune-up as one of their two annual visits.

Do you offer financing on new furnace installs?

Yes. We finance through GreenSky. Most install customers are pre-approved before the install date. Pricing is quoted in writing after a free in-home consultation that includes a Manual J load calculation, sizing the furnace to your home's actual heat load, not a sales target.

Heat that holds, done right.

Same diagnostic discipline the Oyler family has carried since 1972. $77 to come out on a repair, credited toward the work. Free in-home consultation on new systems.

Clean. Quality. Comfort.

T.Byrd's cardinal seal
Raleigh(919) 897-1111 Book →