$77 diagnostic, flat-rate pricing in writing before any work starts. Same-day or next-day service available most days, schedule permitting.
A measured diagnostic. Refrigerant pressures, electrical readings, capacitor under load, condensate flow. Credits toward the repair.
When a central AC quits in July, you don't want a sales pitch. You want someone who shows up, finds out what's wrong, and tells you the truth.
That's how we run an AC repair call.
The visit starts with a $77 diagnostic. A real one: refrigerant pressures measured at the lines, static pressure read across the coil, electrical draw checked at the contactor, capacitor tested under load, condensate flow verified.
We don't guess at AC problems. We measure them.
When we know what's wrong, you get flat-rate pricing in writing before any work begins. The $77 diagnostic credits toward the repair. If the part isn't on the truck, we tell you what it costs and when we can have it back. No surprise invoices.
What we won't do: try to sell you a new system because we hit a tricky repair. If your unit has another five years in it, we'll say so. If it doesn't, we'll say that too, and give you a quote you can compare against anyone else.
The Cardinal Club gets you 10% off any repair, two priority tune-ups a year, and front-of-line scheduling when something goes sideways. First responders, teachers, and military qualify for the Mission Ready Plan, which is free and gets a $39 service call instead of $77.
Book online if you're in our service area. Same-day or next-day service is typically available, schedule permitting. After-hours calls are answered by our team, not a voicemail.
Every diagnostic on an AC repair starts with the gauges, the meters, and the camera. We don't tell you what's wrong until we've actually measured it. The $77 covers the measurement and credits toward the repair.
Read more about how we work →Refrigerant pressure measured at the high and low lines, against the ambient temperature.
Static pressure read across the evaporator coil and the return.
Electrical draw at the contactor and the compressor. Capacitor tested. Condensate path verified.
How an AC repair visit costs out, before, during, and after. No surprise invoices. Members of the Cardinal Club pay less on every line.
A measured diagnostic. Refrigerant pressures, electrical readings at the contactor, capacitor tested under load, condensate flow verified. The $77 credits toward the repair.
We quote in writing before any work begins. The $77 diagnostic credits toward the total. If the part needs to be ordered, you'll know the cost and the ETA before we leave.
Members save 10% on every repair, no after-hours surcharges, front-of-line scheduling. $14.99 a month or $180 a year, per system.
$77 to come out, credited toward the repair. Same-day or next-day service available most days, schedule permitting.
Twenty cities across the Charlotte metro, from Lake Norman north to Union County south. Same diagnostic discipline, same flat-rate pricing, in every one of them.
The questions homeowners ask us most often before booking an AC repair.
See all FAQs →Every call starts with a $77 diagnostic. From there, the repair is quoted as a flat rate in writing before any work begins. The $77 credits toward the repair. There's no truck-roll fee, no surprise invoices, no per-hour gotchas. Cardinal Club members save 10% on the total.
You walk away with a real measurement of what's wrong and a written quote you can take to any other shop for comparison. The $77 covers the diagnostic time. There's no obligation to use us, and no pressure on the call.
Yes. We service every major brand, Carrier, Trane, Lennox, Rheem, Goodman, Amana, Daikin, York, Bryant, American Standard, Heil, Mitsubishi, and others. We install Daikin and Goodman on new systems, but repair work covers everything in the market.
Same-day or next-day service is available most days, schedule permitting. In a peak July heat wave we sometimes run a day or two behind, but Cardinal Club members get priority scheduling and front-of-line slots. After-hours calls are answered by our team in real time, not a voicemail.
If the diagnostic finds the unit is past the point where repair makes financial sense, we'll tell you, and we'll give you a written quote on replacement you can compare to any other shop. We don't try to upsell on a repair call. If your unit has another five years in it, we'll say so. If it doesn't, we'll say that too.
"They came out on a Saturday for our AC and had it running in an hour. The tech walked me through what he was measuring at every step. No upsell, no nonsense. Just honest work."
J. Watson · Concord · AC repair"Got a quote from another shop saying I needed a whole new system. T.Byrd's diagnosed a capacitor and a contactor, fixed it for under $400. Still running like nothing happened. They earned a customer."
M. Thompson · Huntersville · AC repair"After-hours call on a Sunday in August. A real person picked up, scheduled a tech for the next morning, and the diagnostic credited toward the repair like they said. Cardinal Club discount on top."
R. Patel · Mooresville · AC repairMembers save 10% on every repair, no weekend or holiday surcharges, 24/7 answering, and front-of-line scheduling when something goes sideways. Two seasonal tune-ups a year are part of the membership. $14.99 a month or $180 a year, per system.
Join the Cardinal Club →Online in about 90 seconds. Or call, the line is answered by our team, after hours included.
Clean. Quality. Comfort.